ukno.uk (or www.ukno.uk) is provided by ENSO O LTD t/a UKNO
ENSO O LTD is the data controller for pages starting with ukno.uk - for example, ukno.uk/packages.
If you follow a link to a service provided by another organisation or business - for example, facebook.com - that organisation will:
A data controller determines how and why personal data is processed.
The personal data we collect from you includes:
We use Google Analytics and Facebook software to collect information about how you use ukno.uk. This includes IP addresses. The data is anonymised before being used for analytics processing.
Google Analytics and Facebook process anonymised information about:
We do not store your personal information through Google Analytics or Facebook (for example your name or address).
We will not identify you through analytics information, and we will not combine analytics information with other data sets in a way that would identify who you are.
We collect information through Google Analytics and Facebook to see how you use the site. We do this to help:
We also collect data in order to:
The legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of ukno.uk.
The legal basis for processing anonymised data for Google Analytics and Facebook is your consent.
The legal basis for processing all other personal data is that it’s a legitimate interest
The data we collect may be shared with our technology suppliers, for example our hosting provider.
We will not sell or rent your data to third parties
We will share your data if we are required to do so by law - for example, by court order, or to prevent fraud or other crime.
We will only retain your personal data for as long as:
We will keep your email data until you unsubscribe. We will keep your feedback data for 2 years.
Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.
We design, build and run our systems to make sure that your data is as safe as possible at all stages, both while it’s processed and when it’s stored.
All personal data is stored in the European Economic Area (EEA).
Data collected by Google Analytics, Facebook and our technology partners may be transferred outside the EEA for processing.
We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data - for example, we protect your data using varying levels of encryption.
We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.
You have the right to request:
You can also:
If you have any of these requests, get in contact with our DPO (Data Protection Officer).
ukno.uk contains links to other websites.
This privacy notice only applies to ukno.uk, and does not cover other websites and services that we link to. These services have their own terms and conditions and privacy policies.
Contact the DPO if you:
The DPO provides independent advice and monitoring of our use of personal information.
You can also make a complaint to the Information Commissioner, who is an independent regulator.
Telephone: 0303 123 1113
Textphone: 01625 545860
Monday to Friday, 9am to 4:30pm
Information Commissioner's Office
Cheshire SK9 5AF
If these changes affect how your personal data is processed, we will take reasonable steps to let you know.
Last updated 23 May 2020